Stay Focused on Growth
We have your customers covered
Address today’s evolving challenges around building, managing, and scaling Customer Service and Support Teams that drive superior, branded experiences for your end customers.
Zahoree CX Virtual Teams is the first comprehensive CX delivery platform offered as a scalable managed service. ZVT revolutionizes the sourcing, training, management, and optimization of dedicated and shared customer-facing and back-end support teams that drive Transformational Customer Experiences.
Build Support Teams. Faster. Reliably.
CXaaS THAT GROWS WITH YOU
ACCESS GLOBAL TALENT WHEREVER IT IS
GAIN VISIBILITY AND TRANSPARENCY INTO YOUR SUPPORT OPERATION
FULLY-MANAGED SERVICE THAT OFFLOADS YOU OF DAY-TO-DAY TASKS
CX ANALYTICS TO SUPPORT BETTER DECISIONS
SCALE EFFICIENTLY
Unlock a unique CX solution built around the ability to run your customer support operation remotely and virtually, and designed to scale as your company and customer base grow.
Our platform provides an automated, efficient and affordable way to put together and operate a CX team, so you gain peace of mind and stay focused on the business of growth.
TAP GLOBAL CX TALENT
Our global talent pool, augmented by AI and machine learning to match with specific opportunities, is comprised of individuals with experience in Customer Experience, Customer Success, Customer Service, Technical Support, Sales Support, Customer Analytics, Data Analysis and Annotation, and more!
ZVT POOL
Build your support line-up from a pre-qualified ZVT pool of experts that become intimately familiar with your organization and product, work as an extension of your team, and boost the quality of the customer experience delivered to your end-users and prospective customers.
TRANSFORMATIONAL CX
Our Zahoree Virtual Teams experts that are globally available 24/7, multilingual, and trained in behavioral science and Transformational Customer Experience, to reach and sustain your customer satisfaction, quality and productivity goals.
FOREFRONT INNOVATION
You are not alone. Zahoree Virtual Teams is a managed offering, where a CX Strategist will help you size, select, and activate your team, and help you manage the day-to-day complexities of a support operation -training, scheduling, quality assurance, performance, and optimization.
Gain visibility and transparency into the details of your support operation with timely information and performance KPIs. ZVT delivers analytics to track and manage your team’s performance and provide feedback from your customers as they interact with your team.
